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Education and Training



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Coaching Clinics

Developing driven leaders and high-performance focused teams are integral components to any organization's success. TCG, a leader in education for home care and hospice professionals, offers Coaching clinics and training seminars to ensure your organization is ready to face the management and leadership challenges faced on a daily basis. These invaluable clinics are held at your location and are tailored to address your organization's leadership needs and goals.

Manage Things…Coach People. A Basic Coaching Clinic

Business coaching is truly about exploring new possibilities and thinking in radically different ways. Often it calls on us to abandon old patterns of thinking, believing and acting. more | less

This full day, dynamic, results-oriented course challenges the learner in exactly that way. In addition to providing an overview of business coaching, including a definition of coaching (what it is and what it is not), its history, ROI and profiles of its successful use in major corporations across the country, this course introduces the art and science of coaching and allows learners to begin to develop the core competencies of business coaching. In the process, learners will discover specific ways to use coaching to elevate their own personal mastery level and harness their own power. They will become more intentional about managing things and coaching people. Learners will become skilled in both "coaching up" as well as how to avoid "tunnel thinking." Finally, learners will engage in "unlearning" as well by recognizing and shifting limiting beliefs that hold them and their organizations back from having even more positive outcomes.

Course Skills and/or Course Competency
  1. Develop a fundamental coaching skill set that learners can practically apply in everyday business  situations in order to enhance business relationships and improve performance.
  2. Further the learner's understanding of business coaching and its power in creating successful
    partnerships within organizations.
  3. Practice basic coaching skills using role plays and case studies that capture everyday situations.
  4. Grow the individual learner's personal mastery and build confidence.
  5. Provide fieldwork as well as new resources that will  allow learners to continue to evolve their coaching skills after the successful completion of the course.

Manage Things…Coach People. An Advanced Coaching Clinic

This full day interactive learning program is aimed at leaders at all levels who have a fundamental appreciation and mastery of the basic coaching tools, either through successful completion of the "Basic Coaching Clinic" or a similar program. more | less

This program combines dialogue teaching with small group learning, role-play and case analysis to deliver dynamic, laser focused learning. This program is a must for those leaders who have successfully deployed coaching skills and want to take their experience to the next level. Also, it is ideal for those who want to assist their team members in developing coaching skills as well. Finally, this would be a value added program for any leader actively engaged in a mentoring program, formal or informal.

Course Skills and/or Course Competency
  1. Review the fundamental coaching skill set through case studies of challenging business situations. Assists in making coaching skills more "real" or more relevant to solving key problems and assisting individuals in getting out of their own way. Review also focuses on applying coaching skills to  self mastery issues --self coaching.
  2. "Dial up" the basic coaching skill set by expanding on the intensity and use of the individual skills.
  3. Introduce new, more advanced coaching skills, including but not limited to:
    • Coaching for Cultural Change
    • Advanced Growing Another
    • Team Coaching
    • Incident Coaching
    • Coaching Up and Across to Bosses, Peers
    • Achieving Individual/Team Goals
  4. Introduce new habits and patterns to aid in improving the sustainability of the new skills.

Building A High Performing Team

This full day, results-oriented learning program is aimed at enhancing learners' ability to be an effective member of an organizational team; to understand the nature of teaming and the roles and responsibilities of a productive member. more | less

This program will also offer assistance in leading a team and moving an existing team from average to peak performance. The program will rely on both dialogue teaching as well as substantial "team" or group activities to effectively practice skill deployment. This program will benefit new team members as well as more seasoned individuals.

Course Skills and/or Course Competency
  1. Truly understand what it means to work collectively as part of a business team. Compare and contrast to experiences on sports teams. Acknowledge that  performance has focused primarily on individual achievement in business and how and why that paradigm is shifting.
  2. How to Build Trust and Commitment -- the two pillars of successful teaming efforts.
  3. Team Building Fundamentals including  the key roles and responsibilities of a successful team.
  4. How to move a team from average performance to peak or high performance.
  5. Using Conflict Positively.
  6. Conducting Productive Team Meetings, in particular, how to avoid "death by meeting."
  7. Work Team Project Management.
  8. Leading A Team to Greatness. Connect all of the program elements through a  tailored Leadership Action Plan.

Creating A Successful Leadership Strategy

This full day, results oriented program is designed to enhance the leadership toolboxes of both new leaders as well as those seasoned in leadership roles. more | less

The nature of what it means to truly be an effective business leader is changing rapidly as globalization, demographics of our workforce and a new set of expectations around work take hold and gain traction. A new leadership model is emerging that requires us all to develop and master a new set of leadership aptitudes and attitudes. Using dialogue teaching, small group interactions, case studies and role plays, this learning experience will allow learners to be better prepared for the opportunities that lie ahead for leaders at all levels in organizations.

Course Skills and/or Course Competency
  1. Gain broader awareness of the significant shifts in the core business leadership model.
  2. Have access to an inventory of leading edge  business resources that discuss this shift from different vantage points, most particularly, those emphasizing the key role of effective leadership communication.
  3. Learn/Review the basics of intentional leadership thinking, feeling, believing and acting in order to align with a successful leadership strategy.
  4. Learn how to apply these basics in everyday leadership situations through practical exercise and role plays.
  5. Learn fundamental coaching skills in order to  increase leadership smarts and meet the new and very different expectations of top business talent.
  6. Learn 10 provocative ways to sustain business change as well as practical tools to begin to use them immediately.
  7. Profile everyday leadership challenges and potential solutions based on coaching skills and highly effective communication strategies.
  8. Connect all program elements through a tailored Leadership Action Plan.

Communication Basics and Beyond! Becoming An Effective Business Communicator

This full day, interactive learning experience offers learners the opportunity to develop and/or enhance their communication skill set in order to become a more effective communicator. Communicating effectively is one of the most vital ingredients to an organization's success! more | less

This course in intended to enhance an individual's ability to be an effective team member; to more effectively and more easily lead people and initiatives; to improve the organization's performance and to attract, keep and cultivate top talent. Learners engage in the materials through a fun, interactive dialogue teaching approach that is complemented by relevant learning exercises and illustrations from everyday work life.

Course Skills and/or Course Competency
  1. Thoroughly understand the contribution of excellent communication to an organization's success.
  2. To appreciate one's own communication style and how it impacts others as well as to appreciate and value the diversity of communication styles in a healthy organization.
  3. To master the essential elements of business communication:
    • Strong Verbal Skills
    • Strong Non-Verbal Skills
    • Active, Intentional Listening
    • Strong Written Skills
    • Successfully Using Email For Business Communication
  4. To manage the conflict process using effective  communication.

For further information contact 913-362-0600 and speak with a TCG representative.