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Hospices Overcoming Challenges in Vetting Staff

Posted on Monday, August 26, 2019 12:40 PM

Recent reports from the U.S. Department of Health and Human Services Office of the Inspector General (OIG) show that one of the most common regulatory deficiencies for hospice providers is inadequate vetting of staff. 

“Some hospices did not complete criminal background checks of staff, while other hospices did not update employee credentials,” OIG said in the first of the two reports. “When hospices fail to ensure that staff are qualified, they put the safety of beneficiaries at risk.”

The OIG found that 87% of the 4.563 hospices operating in the US between 2012 and 2016 had at least one deficiency.  In the report, one hospice neglected to perform a background checks on six employees who had provider direct patient care and/or had access to patients records.  Another hospice failed to ensure that 34 of their 35 employees had proper credentials. 

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Corridor is the nation’s preferred partner and trusted business advisor to home health and hospice providers, providing quality services and impactful results for 30 years. Focusing on key operational, regulatory and financial challenges, Corridor delivering industry-unique solutions and deep expertise in coding, clinical documentation review, compliance, billing and collections , consulting and provider staff education . At Corridor, we make the business of caring for people Better! For the most important industry updates and news that impacts home health and hospice, please make sure to sign up for our weekly newsletter to receive the latest up-to-date industry information direct to your inbox!

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