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Listening Sessions on MAC Opportunities to Enhance Provider Experience

Posted on Monday, January 13, 2020 12:43 PM

CMS is holding a series of listening sessions to gather feedback and improve your experience with the Medicare Fee-For-Service (FFS) program. Through competitive cost-plus award-fee contract procurements, CMS encourages Medicare Administrative Contractors (MACs) to innovate and respond to provider, practitioner, and supplier expectations in their jurisdictions.

CMS wants to hear your feedback to improve processes and enhance interactions with your MAC related to:

  • Operations
  • Technology
  • Business functions, including:
    • Claims processing
    • Electronic data interchange claims-based transactions
    • Telephone/written inquiries
    • Self-service (website/portal/interactive voice response unit)
    • Medical review
    • Outreach and education/educational resources
    • First level appeals or redeterminations
    • Provider enrollment
    • Debt collection
    • Cost report audit and reimbursement
    • Development of Local Coverage Determinations (LCDs)

Dates: Wednesdays January 15, 22 and 29

Time: 2pm ET

Registration is required.

Click here to register.


About Corridor

Corridor is the nation’s preferred partner and trusted business advisor to home health and hospice providers, providing quality services and impactful results for 30 years. Focusing on key operational, regulatory and financial challenges, Corridor delivering industry-unique solutions and deep expertise in coding, clinical documentation review, compliance, billing and collections , consulting and provider staff education . At Corridor, we make the business of caring for people Better! For the most important industry updates and news that impacts home health and hospice, please make sure to sign up for our weekly newsletter to receive the latest up-to-date industry information direct to your inbox!

For additional information, please contact Corridor at 1-866-263-3795.

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